About us
Roddy, the founder of the wilwolfer brand,is the father of a 1-year-old cute girl.While the busy working,he also pay great attention to the healthy lifestyle of modesociety.As a child’s father Roddy has repeatedly emphasized the safety of the products. He and his design team have been committed to providing safe products to bring joy and happiness to children and family, bring health and convenience to the lives of modern people. Safety, health, joy, and intelligence-building are the aims pursued by Wilwolfer.
There are three series of our products, children’s tents, outdoor beach tents and pet tents. Wilwolfer have their own factory, which provides guarantee for high quality under the strict product control . We adhere to come the concept of safety first.The selection of material are all eco-friendly which meet EU environmental standards. You can rest assured to buy.
Wilwolfer is committed to 100% customer satisfaction! If you are unsatisfied for any reason, you may return your purchase within 30 days of the ship date-WITH ORIGINAL PACKAGING.
1. Email support@wilwolfer.com with your order number to receive your return authorization. Following the instruction, you should expect to receive your refund within four weeks of giving your package to the return shipper.
2. If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue.
3. To cancel an order, please contact us as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them at our warehouse.
1. Once your order is placed it will be reviewed.
2. All orders must be billed to and shipped to locations within the United States or United States Territories.
3. All ship times include 1 – 2 days processing. Orders are unable to be cancelled or changed once they are in processing status.
